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If you can’t find what you’re looking for in the answers below, please get in contact with us directly at help@prettypep.com

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Shipping & Returns

We utilize USPS Priority Mail or USPS Priority Express (overnight) for our shipping services. If you need customized shipping options, please don’t hesitate to contact us directly at help@prettypep.com

Payments

We provide a variety of payment options, including Credit Card, PayPal, Affirm, and additional specialty payment methods detailed below. Please feel free to choose the payment method that suits you best and makes you most comfortable.

Research Information

All products and orders at Vida Labs are exclusively intended for research purposes.

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Have a question, need more information, or want to discuss your next project? We’re here to help! Feel free to reach out—we’d love to hear from you.